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Right of withdrawal
You have the right to withdraw from this contract within fourteen days without having to provide a reason.
The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, has/have taken possession of the goods.
To exercise your right of withdrawal, you must inform us (15437 Starling Crossing Dr, Lithia, FL 33547, US) of your decision to withdraw from this contract by providing us with a clear statement (e.g. by letter sent through the post, by fax or e-mail). For this purpose, you may use the enclosed specimen withdrawal form, that is however not obligatory.
In order to comply with the withdrawal period, it suffices that you send the notice of exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the withdrawal
Should you withdraw from this contract, we shall be obligated to return all payments made by you, including delivery expenses (excluding additional costs arising from a choice of delivery other than the lowest-price standard delivery offered by us) immediately and at the latest within fourteen days of receiving your notice of withdrawal from this contract. This refund shall be made using the same payment method used in the original transaction, unless expressly agreed otherwise with you. You will not be charged additional fees in terms of this refund under any circumstances. We can refuse to make the refund until we have received the goods back or until you have provided proof that you have sent the goods back, whichever is the earlier date.
The goods must be sent or handed back to us without delay, and in any case at the latest within fourteen days from the day on which you informed us of your withdrawal from this contract. The deadline is met if you send the goods back prior to expiry of the deadline of fourteen days.
We shall bear the direct costs for returns within United States if the purchase price for the item to be returned is $50 or more, provided that you process the return through the DHL link for returned goods offered by us, that you will find under "Returns". For goods whose purchase price is below $50, or for returns from abroad, the customer shall bear the costs of returning the goods.
Returns should be addressed to:
- WAVE RETOURE - ,15437 Starling Crossing Dr, Lithia, FL 33547, US
You will be responsible for any loss in value of the goods only if this loss in value is attributable to unnecessary handling of the goods to check their properties, characteristics and function.